Home Care Certification (HCC)

As the only national, non-profit, independent standards and certification body recognized by the Centers for Medicare and Medicaid Services (CMS) for quality of life, activities and engagement certifications, NCCAP helps families and caregivers who care for individuals at home by offering the first national Home Care Certification. A Home Care Certified (HCC) individual has met NCCAP standards to provide engagement programs based on the below criteria.

You may download a flyer with HCC information here:



  • High School Diploma or GED
  • 1,000 hours or 6 months of caregiving work experience within past 5 years
  • 10 clock hours within the past 5 years on relevant topics in the NCCAP Body of Knowledge
  • Successful completion of the Activities 101 Complete Course and exam

Back to Top 



  • HCC renewal is required every year
  • It is the responsibility of the individual to know when certification must be renewed
  • Renewals received without appropriate form and/or payment are considered incomplete  
  • 10 clock hours within the past 1 year covering relevant topics in the NCCAP Body of Knowledge
  • Renewal form
  • Proof of CE clock hours (for example, official course and in-service certificates of attendance)
  • Submit documents and renewal fee of $30 prior to expiration date to avoid late fee
Home Care Standardization and Certification Drive

NCCAP has launched a standardization and certification campaign for the Home Care Industry to address the social needs of those aging in place and to promote a minimum standard of education for the growing number of caregivers who care for them. To assist with this effort, for a limited time NCCAP is offering the first year of Home Care Certification in the fee for the Activities 101 Complete Course.

Benefit to Agencies that Employ Home Care Certified Caregivers

Higher staff retention rates and reduced recruitment and administration costs

The educational requirement of a Home Care Certification establishes a baseline of knowledge for the caregiver. With improved knowledge and skillsets, their jobs as caregivers and personal care aides can become less stressful and more enjoyable, thereby increasing the quality of the work atmosphere and satisfaction in their position. This can lead to increased employee retention rates, stability in your workforce and reduced administrative costs for hiring and recruitment. 

Higher client retention rates and increased work hours

The educational requirement of Home Care Certification establishes a baseline of knowledge for caregivers. The increased knowledge and skillsets offer a Home Care Certified Caregiver the opportunity to improve the daily quality of life of a client while potentially decreasing the incidents for accidents and dangerous situations that could require a client to relocate from home to a long term care facility. By properly engaging a client in discussions or activities, the caregiver could prevent boredom and depression that may lead to a dangerous behavioral outburst or aimless wandering with increased risk falling or hurting oneself. 

Continuity of Care and improved transitions for Clients

Many Home Care Certification components were developed using the criteria and standards for training and educational requirements for Long-Term Care facilities. Thus, Home Care Certified caregivers can help ensure continuity of care and approach as a person eventually moves to institutional care. The documentation and background information Home Care Certified caregivers are taught to gather can also reduce paperwork and intake costs for long-term care communities while providing needed information to make a senior feel comfortable in a new home.  

Benefit of Home Care Certification to State and Federal Agencies: Reduced cost of care and reduced re-admittance to hospitals

The cost of caring for an individual aging or rehabbing in place is significantly less than the cost for aging or rehabbing in a skilled nursing facility. A Home Care Certified caregiver has the educational foundation to communicate and engage those aging in place. Proper communication is a preventative tool which the caregiver can use to identify issues affecting the individual. This can lead to a reduction in accidents, incidents and behavioral challenges that may require medical attention.

Benefit of Home Care Certification to Families

A Home Care Certified caregiver provides peace of mind to families that their caregiver has met the rigorous educational standards to become NCCAP Certified. This offers families and their loved one the opportunity for a higher quality of life through engagement and better caregiving. A Home Care Certified caregiver can offer insights on how to communicate, engage and intervene with someone living with dementia. Home Care Certified caregivers can also work with families to ensure continuity of approach and care for other individuals who interact with the senior family member.